From Komtes Group we strive to overcome the problems and inconveniences that may arise in our production processes and sales expectations trying to improve every day customers and increase our competitiveness in the markets in which we operate.
The quality of our products is constantly improving. All the companies of the Komtes Group have achieved quality certification ISO 9001:2015 and Siex2001 has the certification ISO 14001:2015.
QUALITY AND ENVIRONMENT POLICY
The Management of the company has determined its Quality and Environment Policy based on the satisfaction of its Clients, delivering the products with the highest quality guarantee.
The products / services carried out by Grupo Komtes are the final result of all technical and human efforts, aimed at fully satisfying the expectations of its customers.
With a return of 3M€ of the profits reinvested in research, we strongly bet for innovation and high technology as a source of excellence.
Our own laboratories totalling 2,000 sqm, are fully equipped to conduct several tests simultaneously.
NEW PRODUCTS AND CERTIFICATIONS
Each year we launched new products and patents, backed by external certifications of renowned international prestige.
We are at the forefront of development to meet the new and growing demands of our customers with new systems adapted to every need.
WARRANTY ON EQUIPMENT AND SYSTEMS
Thanks to our strict quality controls and independent certifications, we guarantee a long life of our systems.
This in turn has resulted in lesser parts requirement and waste reduction.
It supports our after sale service dealing with: spare parts and repair incidents (both own and other manufacturers' product, thanks to our extensive experience and highly qualified technicians).
We have a large stock of material in our stores, enabling us to provide quick response to the demands of our clients, which is actually well below the market average.
Own International Logistics Department, integrated with highly qualified personnel: advising on foreign trade, operations, etc.
We are in contact with a wide network of freight forwarders to optimize cost and time of service.
In our large R&D&I, facilities we can independently and accurately conduct multiple tests and trials.
We have the required capacity for product testing according to different rules as well as for the study and self-parameterization in case of absence of regulatory framework, anticipating customer needs and providing solutions with maximum rigor.